Privacy Policy

1. Who We Are

West Dundee Tile Installers ("we," "us," or "our") operates the website at westdundeetileinstallers.com. Our mailing address is 804 Roundabout, West Dundee, IL 60118. You can reach us at [email protected] or by phone at (872) 335-3730.

2. Information We Collect

We collect information you provide directly when you submit the contact form on this website. That form collects the following fields:

• Full name
• Phone number
• Email address
• City
• Project description (free-text message)

We do not collect payment information, government identification, or sensitive personal data through this website. We do not run tracking scripts beyond what Google Ads may place as part of our advertising campaigns (see Section 6).

3. How We Use Your Information

Information submitted through the contact form is used solely to respond to your inquiry and to follow up regarding your tile project request. We do not use your information for email marketing, sell it to third parties, or share it with any party except as described in Section 5.

4. Data Retention

We retain contact form submissions for a reasonable period to allow us to respond and to keep a record of customer inquiries. If you wish to request deletion of your submitted data, please contact us using the information in Section 1. We will honor deletion requests within 30 days.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share it with service providers who assist us in operating our business, such as a messaging or notification platform used to receive form submissions. These providers are contractually limited to using your data only for the purpose of delivering that service.

6. Advertising and Cookies

We may use Google Ads to advertise our services. Google may place cookies on your browser as part of its advertising network. You can opt out of personalized Google Ads by visiting adssettings.google.com. We do not control Google's data practices; please review Google's Privacy Policy for more information.

7. California Residents (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to request information about the categories and specific pieces of personal information we have collected about you, to request deletion of your personal information, and to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].

8. Children's Privacy

This website is not directed to children under the age of 13 and we do not knowingly collect personal information from children.

9. Security

We take reasonable precautions to protect the information submitted through our contact form. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

10. External Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.

12. Contact

Questions about this policy can be directed to:
West Dundee Tile Installers
804 Roundabout, West Dundee, IL 60118
(872) 335-3730
[email protected]