About Us
A Tile Company That Keeps It Local
Family-owned. Fox River focused. Honest work.
Who We Are
West Dundee Tile Installers is a family-owned company rooted in the Fox River corridor. Tile is our only trade. That focus is intentional. When you specialize, the work gets sharper, the troubleshooting gets faster, and the results are more consistent.
Our small crew has worked on homes throughout West Dundee, East Dundee, Carpentersville, and Sleepy Hollow. We know the housing stock in this area. We know which older homes have floors that need extra leveling work before tile can go down. We know what the newer builds near Randall Road typically look like behind the walls.
Prep Before Tile
The tile itself is visible. The prep work underneath is not. We spend the time on substrate assessment, leveling, and waterproofing because that is what makes a tile job last.
Locally Based
We live and work in this corridor. Short drive times let us schedule quickly, respond to questions in person, and come back if anything needs attention after the job is finished.
Straight Communication
We say what we see on the first visit. If the subfloor needs more work than the scope originally covered, we tell you before we start, not after.
One Trade, Done Well
We do not subcontract the tile work to another crew. The team that you meet on the estimate is the team that installs your tile.
How We Approach a Job
Every project starts with a walkthrough. We look at the existing surface, check for level and moisture, and confirm what the substrate is made of before we give you a price. That assessment shapes everything that follows.
Once work starts, we keep the site clean and communicate when we are running ahead or behind. Tile installation has dependencies: mortar cure times, grout dry times, waterproofing inspection windows. We build those into the schedule so nothing gets rushed.
When the job is done, we walk through it with you. If you see anything that concerns you, that conversation happens before we leave.
Areas We Serve
All four communities are within a short drive of our base in West Dundee.